Proximus Archives - Brussels Express

Proximus to slightly adjust its pricing on January 1st, 2019

Admin BE — Thu, 07 Nov 2019 06:40:21 +0000

Proximus, the Belgian telecommunications company has announced that it will be increasing its rates starting January 2020.

« Proximus will adjust the pricing of its Packs by about 2 euro on January 1^st, 2019. It is important to remind that there has not been a single change to the rates for the fixed products in the Tuttimus and Familus Packs since their launch in October 2016. » they announced on their website.

The principal Packs available in the current offer will be subject to the following changes:

Tuttimus + 2 euro per month
Familus: + 2 euro per month
The Minimus offer remains unchanged

As of 01/01/2020, the price of their Telephony + TV pack will increase by € 2/month as well.

However, all costumers will be informed of these price changes through their bills.

« Proximus invests massively in the roll-out of optical fiber to build the network of the future and to offer its customers the best experience. » they added.

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Proximus: First strike expected to occur on Tuesday January 15th

Admin BE — Mon, 14 Jan 2019 14:37:14 +0000

The Christian union CSC-ACV reported that Proximus staff will carry out a first strike action on Tuesday January 15th, in protest against the « transformation plan » announced by the Belgian telecommunications company.

Proximus announced last Thursday morning details of a « three-year transformation plan » which includes keeping 1,250 new workers but also the possibility of a reduction in staff « of about 1,900 employees over the three years next years, in line with the expected reduction in workload ».

The CSC union calls on the Proximus staff to carry out a strike on Tuesday against the restructuring plan programmed by the telecommunications company. The union has filed a strike notice and is calling on all employees to visit the Proximus towers in Brussels on Tuesday. « Our activists want to give a signal. They want to be respected, » said CSC Secretary Ben Coremans.

The strike may cause disruption within the group, especially in Proximus stores, some of which may remain closed. Customers requesting assistance from a call center might experience longer waiting times.

Customers who have an appointment with a Proximus technician on Tuesday may also see this appointment postponed.

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New breakdown at Proximus: website and emails are inaccessible

Admin BE — Tue, 09 Jan 2018 11:33:15 +0000

After the general blackout that affected the network of Proximus TV Monday night, it is now the website and emails who are inaccessible this Tuesday morning. « We have not yet detected the problem, » said Haroun Fenaux, Proximus spokesperson.

Several clients have no longer have access to their e-mails.

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